Business Support Assistant

You love being around people.

Being in a busy office environment working Monday to Friday (in the office) in a role where you can be the go-to support for your team is the goal, in a position that values the detail-oriented, organised individual that you are. If that sounds like you, then Goodman Jones LLP might just have the answer.

We’re seeking an additional Business Support Assistant to join our small (but mighty) team. Working alongside Hatice and Amy, you'll play a crucial role in keeping the office running smoothly, collaborating closely with the wider Business Services team — including our Secretaries, the People Team, and Finance. You'll truly be in the thick of it all.

A big part of your role will involve answering incoming calls and greeting visitors—with a twist. We don’t have a formal reception area; instead, you’ll be based among the teams in our hot desking environment, immersed in the action rather than isolated at a traditional reception desk.

Who are Goodman Jones LLP?

At Goodman Jones LLP, we blend professionalism with a warm, personable approach. Founded in 1934, we’re a top 60 independent accountancy practice with a diverse client base—from UK owner-managed businesses to international subsidiaries, charities, and startups. We’re committed to our core values: Excellence & Efficiency, Ownership & Responsibility, Personal Development, Teamwork, Good Ethics & Professionalism, and Client Focus.

We’ve recently moved to our new offices near Tottenham Court Road. Our environmentally friendly space is fully equipped with all the latest gadgets and technology, and we’re proud of the welcoming environment we’ve created.

What You’ll Get to Do

Learn & Grown! Figen, our Practice Director who this role reports into, is all for her team developing their skills and progressing, and within Goodman Jones that could be in a number of different ways. This is a really varied role: answering the phones and transferring calls, meeting and greeting clients, and setting up the meeting rooms forms a part of it, but the rest includes:

• Answering and transferring phone calls, meeting and greeting clients, and setting up meeting rooms.
• Coordinating essential office tasks like data entry and updating databases to support a smooth workflow.
• Scanning mail and managing all deliveries to ensure reliable and efficient operations.
• Supporting the secretarial team with administrative tasks, including producing letters and preparing documents for clients.
• Keeping communal areas tidy and well-stocked, particularly meeting rooms, so they're always ready for client visits (and yes, there will be biscuits!).
• Managing taxi and courier bookings and assisting with other errands as needed.
• Contributing to company events (some of which may be outside regular hours).

Key Information we think you might want to know. . .

• Salary: £27,250 per annum (London Living Wage)
• Hours: 37.5 hours per week, Monday to Friday, 9:00 am - 5:30 pm
• Location: Office-based, 5 days a week, Monday to Friday
• Application Process: Submit your CV, highlighting relevant experience and transferable skills. Every applicant will receive a response.
• Interview Date: Friday, 29th November 2024. Single-stage in-person interview with the Practice Director and a Business Support team member. An online skills assessment will take place before your interview (the results are for reference only and won’t affect your interview eligibility). Expect assessments in Word, Excel, Outlook, Data Entry, and General Aptitude.
• Start Date: As soon as possible.
• Benefits; full listing can be seen on our careers page but include 33 days annual leave, and a flexible bank holiday offering.

Why You’ll Fit Right In

• You’re organised and proactive, with experience in roles that involve administrative tasks.
• Previous office experience is a plus, though not essential. Hospitality experience in a busy role would be great if you're looking to transition to a Monday-Friday schedule.
• You’re comfortable with office software, like MS Word, Excel, Outlook, and databases, and you'll be working with MS Teams daily. We’re happy to provide training if you’re eager to learn.
• You’re detail-oriented and take pride in accuracy, ensuring every task is completed efficiently and professionally.
• You’re a team player with strong communication skills, ready to support and collaborate across departments. Comfortable talking on the phone and being assertive and polite when asking caller questions.
• Staying busy and proactive comes naturally to you, sitting idle isn’t your style, and you’re always ready to ask if anyone needs assistance.

At Goodman Jones LLP, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and respected. We believe a diverse team brings fresh perspectives and ideas, driving innovation and excellence. We encourage applications from individuals of all backgrounds, experiences, and identities, including those from underrepresented groups. If our values resonate with you, we encourage you to apply and help us build a culture where everyone can thrive.

Everyone who applies will receive a response.

Note for Agencies: This recruitment process is managed by Michelle Paoloni, our External Talent Partner. We are not engaging agencies for this role, so please refrain from sending speculative CVs, as these may be pursued with no fee obligation.